Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jerry Ohrn

Jerry Ohrn

September 17, 2024

5  out of  5
rating by Jerry Ohrn
"Daniel has shown a personal interest in the needs of our family. He has always been quick to respond any time we have had questions or needed additional coverage. I highly recommend him to meet your insurance needs."
We responded:
"Thank you, Jerry, for your kind words and recommendation. We're delighted to hear that Daniel has been attentive to your family's needs and responsive to your inquiries. Your trust and satisfaction are greatly appreciated."
Profile photo of Rhonda Hansen

Rhonda Hansen

August 6, 2024

5  out of  5
rating by Rhonda Hansen
"Daniel has been great to work with! Very helpful"
We responded:
"Thank you, Rhonda, for your kind words and 5-star rating! We're thrilled to hear that our team has been helpful and great to work with. We appreciate your trust in our services and look forward to continuing to meet your insurance needs."
Profile photo of Rana Ashfaq

Rana Ashfaq

July 25, 2024

5  out of  5
rating by Rana Ashfaq
"Great service and great pricing. I really enjoy working with this office."
We responded:
"Thank you for the five-stars, Rana!"
Profile photo of Kaiya Morris

Kaiya Morris

June 22, 2024

1  out of  5
rating by Kaiya Morris
"I am very frustrated and disappointed with the communication since we joined State Farm. Last year we filed a claim on our roof. The agent doing the claim was impossible to get a hold of and very frustrating to work with. Our own agent (Daniel Kroll) originally seemed to be the helpful sort but has proved just as incompetent and frustrating to communicate with. We are planning on switching insurance companies. We have been disappointed with SF and wish we could have gotten Jake from State Farm. Update: 06/21/24 As stated above, Daniel was excellent in communicating until he wasn’t not. Apart from our phone call today, where he claimed that we were in contact and responded to my multiple attempts to get ahold of him, I have not heard from him or his office since March 12th, when he requested information from our roofers. Three email attempts and a phone call to find out where we stood with our claim and I got no reply. I was not looking for Daniel to magic our claim into anything it wasn’t. I simply wanted to know what was going on. If you want an agent that will actually respond back, with favorable or unfavorable updates and information, look elsewhere."
We responded:
"Kaiya, it was communicated very clearly that we had not received what was needed from the roofer. Home owners is not designed to be a home maintenance plan. It designed to cover damage. I emailed them and you and spoke with you on the phone what we specifically needed and that was never received. "
Profile photo of Jeff Rasmussen

Jeff Rasmussen

May 14, 2024

5  out of  5
rating by Jeff Rasmussen
"When it comes to Insurance, Daniel Kroll is an agent you can trust. He makes sure to put the customer first and gets you all the coverage you need. He does it the right way the first time!"
We responded:
"Thank you for your kind words, Jeff! We strive to provide excellent service and ensure our clients have the coverage they need. We appreciate your trust in our agency!!"
Profile photo of David Brown

David Brown

May 7, 2024

5  out of  5
rating by David Brown
"Always takes care of all of our insurance needs. Very responsive and helpful"
We responded:
"Thank you for your kind words, David! We are delighted to hear that we have been able to meet your insurance needs effectively. Our team is always here to provide responsive and helpful service."
Profile photo of Anthony Schuller, DC

Anthony Schuller, DC

April 30, 2024

5  out of  5
rating by Anthony Schuller, DC
"If an adjuster is telling you you’re not covered because of _________, give Daniel a call. He’ll fight for you!"
We responded:
"Thank you for the kind words, Anthony! We are here to advocate for our clients and ensure they receive the coverage they deserve."
Profile photo of Ryan Lynsky

Ryan Lynsky

April 30, 2024

5  out of  5
rating by Ryan Lynsky
"Daniel is super knowledgeable! I really appreciate his experience and how willing he is to go to bat for his clients. It makes such a huge difference having an agent in your corner when you run into issues."
We responded:
"Thank you for your kind words, Ryan! We strive to provide exceptional service and support to all our clients. We're here to help whenever you need us."
Profile photo of Tiffani Swensen

Tiffani Swensen

April 30, 2024

5  out of  5
rating by Tiffani Swensen
"I highly recommend Daniel with State Farm Insurance! He is so prompt in getting back to my clients, and their pricing is very competitive!"
We responded:
"Thank you for the recommendation, Tiffani! We strive to provide prompt service and competitive pricing for all our clients. We appreciate your feedback and look forward to continuing to meet your insurance needs."
Profile photo of Chris Caldwell

Chris Caldwell

April 16, 2024

1  out of  5
rating by Chris Caldwell
"Good luck getting them to email or text you back in a timely matter. It took two weeks for them to get back to me about my rate going up 100 bucks a month in a year. But they were fast getting back to me when I canceled my insurance. Progressive was much cheaper for same coverage."
We responded:
"We apologize for the delay in communication. We strive to improve our response time. Thank you for your feedback."
Profile photo of Rob Bagley

Rob Bagley

March 7, 2024

5  out of  5
rating by Rob Bagley
"Daniel is fantastic to work with. Very responsive. I can text him my policy changes and he makes the updates. Super convenient! Never thought I would say that about insurance. Highly recommended!"
We responded:
"Thank you for the kind words, Rob! We strive to provide convenient and responsive service to all our clients. We appreciate your recommendation!"
Profile photo of Jamene Stackler

Jamene Stackler

February 23, 2024

5  out of  5
rating by Jamene Stackler
"Very Happy with the service and pricing I receive"
We responded:
"Thank you for your kind words, Jamene! We're thrilled to hear that you are satisfied with our service and pricing."
Profile photo of Amir Khaiber Alizada

Amir Khaiber Alizada

December 18, 2023

5  out of  5
rating by Amir Khaiber Alizada
"Great service great agent highly recommend"
We responded:
"Amir, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
Profile photo of Mikel Smith

Mikel Smith

November 3, 2023

1  out of  5
rating by Mikel Smith
"It's been almost 2 years that I've been told I would be reimbursed for a rental from an accident I had that I never received and now 3 months of paying full coverage for a vehicle I added with minimum liability. 3 times I've asked for it to be fixed, 3 times it hasn't been. I have been with you for quite a few years now Daniel, but I'm gonna start shopping around."
We responded:
"Mikel, thank you so much for the taking the time to share your experience with our office. We truly appreciate the kind words and great review!"
Profile photo of Mary Grace Allen

Mary Grace Allen

September 27, 2023

5  out of  5
rating by Mary Grace Allen
"Jakob exhibited exemplary professionalism by effectively addressing all of my insurance requirements while providing comprehensive explanations to each of my inquiries. His expertise granted me a significantly enhanced comprehension of insurance mechanisms and the specifics of the necessary policies. I highly recommend reaching out to him to obtain a quotation."
We responded:
"Hi, Mary! Thank you for the praise for Jakob! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. Our office is here for you whenever you need us and is grateful you have chosen us to help secure what matters most."
Profile photo of Dane Burkhart

Dane Burkhart

September 21, 2023

5  out of  5
rating by Dane Burkhart
"Excellent customer service and communication with Jakob while shopping insurance. Thanks for the help!"
We responded:
"Thank you, Dane! We are fortunate to have hard-working team members, like Jakob, who do their best for their customers."
Profile photo of Eva Smillie

Eva Smillie

September 21, 2023

5  out of  5
rating by Eva Smillie
"Jakob McCarthy was incredible helpful and informative! I definitely felt like this team has my best interest at heart!"
We responded:
"Thank you for the review, Eva! We are glad to hear that Jakob was able to help you with your insurance needs."
Profile photo of Jon H

Jon H

September 21, 2023

5  out of  5
rating by Jon H
"I had an amazingly swift experience getting set up with a great employee Jakob. After months of struggling with my old insurance Jakob was able to cut through the mist of paperwork and confusion, leading me to tons of savings and honestly one of the most eloquent calls I've had recently. State farm all the way! Thank you McCarthy"
We responded:
"Jon, we’re glad to hear how Jakob was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider!"
Profile photo of Dayle Bulla

Dayle Bulla

September 21, 2023

5  out of  5
rating by Dayle Bulla
"Jakob handled my call with promptness and kindness!"
We responded:
"Thank you, Dayle, for your positive feedback and for acknowledging the excellent assistance provided by Jakob over the phone!"
Profile photo of Jason McCarthy

Jason McCarthy

September 20, 2023

5  out of  5
rating by Jason McCarthy
"Jakob adeptly managed all of my insurance requirements and provided comprehensive responses to all of my inquiries. He meticulously deliberated upon the intricacies of my policy, guiding me meticulously through the full spectrum of available options. I wholeheartedly recommend Daniel Kroll State Farm and their dedicated team without reservation."
We responded:
"Dear Jason, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance policy. Rest assured, Jakob is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
Profile photo of Kaya Benzon

Kaya Benzon

September 20, 2023

5  out of  5
rating by Kaya Benzon
"Jakob was awesome and handled all of my insurance needs while answering every question in depth. He gave me a far greater understanding of how insurance works and details of the policies i needed. Call in and get a quote!"
We responded:
"Kaya, we’re so glad to hear how Jakob was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Profile photo of Airicka C

Airicka C

September 14, 2023

5  out of  5
rating by Airicka C
"Daniel, Ryan, and Jake all have helped me with my policies and took care of everything I asked and answered all of my questions. If you need any help with insurance give them a call or stop in for a quote!"
We responded:
"Airicka, we thank you for the review. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policies!"
Profile photo of Matt Moncovich

Matt Moncovich

September 13, 2023

5  out of  5
rating by Matt Moncovich
"Jakob handled all of my insurance needs and answered all of my questions. We talked through all the details of my policy, and talked me through all of my options. Look no further than Daniel Kroll State Farm and their team!"
We responded:
"Matt, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jakob cares a lot about our customers."
Profile photo of Dirk Vermeulen

Dirk Vermeulen

February 16, 2023

5  out of  5
rating by Dirk Vermeulen
"Always kind, helpful, trustworthy and keeps your interest at the forefront of his recommendations. Highly recommend to protect you and your family! Very responsive!"
We responded:
"Dirk, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service!"
Profile photo of Nancy Zacherl

Nancy Zacherl

February 16, 2023

5  out of  5
rating by Nancy Zacherl
"Dan is an excellent agent with a professional team. I would recommend his office for auto, home, condo, renters and life insurance."
We responded:
"Thank you for the five-stars, Nancy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."